New Spark Media Platform Help

Viewing and Moderating Comments

You can view and moderate comments from three pages in Media Factor: Media Overview page, Media Details page, and the Comments page.

To view and moderate comments from the Media Overview page:

  1. In the Navigation bar, select  Media>Media .
  2. On the Media Overview page, from the horizontal bar, click the   Comments  button.
  3. Select the grouping by which you want to view the comments (Unmoderated, Approved, Denied, Trashed, or All).

Note:  You can click the gear  button to edit the view.

  1. Click a comment for the Actions bar to appear with Moderation and other options.

Note: SHIFT+CLICK to select multiple items.

To view and moderate  from the Media Details page:

  1. In the Navigation bar, select Media>Media.
  2. On the Media Overview page, double-click a media item.
  3. On the Media Details page, scroll down to the Comments section.
  4. Select the grouping by which you want to view the comments (Unmoderated, Approved, Denied, Trashed, or All).
  5. Click Approve or Deny buttons beside the comments.

To view  and moderat e comments on the Comments page:

  1. In the Navigation bar, select Community>Comments.
  2. On the Comments page, select the grouping by which you want to view the comments (Unmoderated, Approved, Denied, Trashed, or All).
  3. Select Approve or Deny buttons to moderate comments.

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