From setting up your project in basecamp, to communicating with our team to working with your own graphics, this section covers a broad range of topics.
Install an FTP client if you don't have one already (Filezilla, Cyberduck, etc.).
Establish your Host (server) connection to our Platform server ftp.newspark.ca
You can push media to an automated broadcast server or other server via FTP/SFTP/S3 with various workflows.
First, you will need to create a new Transfer Profile in Media Factory.
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E. support@newspark.ca
T. 1.866.779.9215
When contacting us for support please provide:
New Spark Platform can help you collect and publish quality user-generated content in no time! We offer a complete set of tools to help you build and manage your UGC campaigns.
New Spark Platform is built on three key pillars:
You can set your preferences for how lists are displayed on various pages in Media Factory. Always look for the gear wheel on the following pages:
If you need to give project members access to New Spark Platform, you'll need to submit an email request to Platform Support with the following details:
